This position manages all calls received at the Poison Center and evaluates each call for purpose and acuity, triages as necessary. When a poison exposure has occurred, makes a toxicological assessment, recommends a treatment plan and provides necessary documentation and follow up to ensure a positive outcome. This position also provides education to the public and other health professionals. Participates in continuous quality improvement projects and serves as a liaison and resource between the Poison Center and pre-hospital caregivers and other health care facilities.
Evaluates each call, determines purpose and whether the call needs to be triaged to another resource. For poison, drug or medical information calls, utilizes appropriate databases, books, journals, articles or consultants in order to correctly answer inquiry.
For exposure calls, utilizes good clinical judgment, history taking skills and information resources to make a toxicological assessment, recommends first aid treatment and/or referral to an appropriate health care resource.
Initiates follow-up contacts after an exposure case to reconfirm the history and gain additional information about the exposure. Continues to monitor the patients clinical course, provides reassurance and emotional support. Seeks to determine patient compliance with the treatment plan and adjusts the plan as necessary. Determines the final outcome of the patients exposure
Documents and codes all calls using an on-line data collection system following the coding requirements of the American Association of Poison Control Centers Toxicology Surveillance System (AAPCC-TESS).
Provides poison prevention education to the public and professional level toxicology education to peers and other health care professionals through lectures, medical toxicology research studies, participation in liaison programs, or other methods of knowledge delivery.
Knowledge of nursing, toxicology or related field as normally acquired through the completion of a bachelor's degree.
Current licensure as a nurse, physician assistant, or pharmacist in the state of Arizona required. Required to meet the guidelines of the American Association of Poison Control Centers, including maintaining certification as a Certified Poison Information Specialist.
Minimum two years of clinical experience is required
Thorough history taking skills and the ability to perform basic mathematical functions. Ability to prioritize incoming and follow-up phone calls and the ability to function effectively in stress-related situations required. Clear and compassionate verbal and written skills and the ability to maintain patient/caller confidentiality required.
Previous emergency, pediatric, or critical care experience. Bilingual ability.
Additional related education and/or experience preferred.
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.